Rimistyle Warranty Policy

At Rimistyle, we are dedicated to providing authentic luxury timepieces backed by uncompromising quality, accuracy, and trust. Every watch purchased from Rimistyle includes our comprehensive 24-Month Rimistyle Warranty, giving you complete confidence in the long-term performance of your investment.

1. Warranty Coverage – 24 Months

All watches purchased from Rimistyle are protected by a 24-month warranty beginning on the date of delivery. This warranty covers:

• Movement defects and malfunctions

• Mechanical failures not caused by misuse

• Manufacturing defects in materials or workmanship

• Irregular timekeeping caused by internal component issues

• Premature wear linked to movement or internal failure

If a covered issue arises, Rimistyle will repair or replace the affected components at no cost to you.

2. What the Warranty Includes

Your Rimistyle Warranty provides:

• Full diagnostic evaluation by certified watchmakers

• Repair or replacement of defective internal parts

• Movement regulation and precision testing

• Pressure testing and case resealing (when applicable)

• Comprehensive quality control review before return

All services are performed by trained professionals using industry-standard equipment.

3. What the Warranty Does Not Cover

For clarity and transparency, the Rimistyle Warranty does not cover:

• Damage caused by accidents, drops, or external impact

• Water damage resulting from improper crown use or exceeding rated water resistance

• Cosmetic wear such as scratches, dents, or strap aging

• Damage caused by tampering, unauthorized repairs, or service performed by non-approved watchmakers

• Normal aging of components (e.g., leather straps, fading lume)

• Loss, theft, or neglect

• Watches with altered or removed serial numbers

If the watch is opened or serviced by any non-Rimistyle facility during the warranty period, the warranty becomes void.

4. Lifetime Authenticity Guarantee

Every luxury watch sold by Rimistyle undergoes a strict multi-stage authentication process, including:

• Serial number verification

• Movement inspection

• Case, bracelet, and dial analysis

• Precision timing tests

• Historical and documentation review (when available)

Rimistyle guarantees the authenticity of every timepiece for life. If authenticity is ever questioned with valid supporting evidence, we will address and resolve the matter promptly.

5. How to File a Warranty Claim

If you believe your watch requires warranty service, simply follow these steps:

1. Contact Us: Email support@rimistyle.com with your order number and a detailed description of the issue.

2. Evaluation: Our experts will assess the problem and confirm warranty eligibility.

3. Shipping Instructions: We will provide secure packaging guidelines and a return label (when applicable).

4. Service Time: Most repairs take 10–20 business days, depending on part availability.

5. Return Shipment: Your watch will be returned safely with a full report of all services performed.

6. Post-Warranty Support

Even after your 24-month warranty expires, Rimistyle offers:

• Professional servicing and maintenance

• Movement regulation

• Polishing and cleaning

• Water-resistance checks

• Strap and bracelet replacement

• Access to certified horology specialists

We remain committed to supporting you throughout the entire lifespan of your timepiece.

7. Transferability

The Rimistyle 24-Month Warranty is valid for the original purchaser only and cannot be transferred to future owners.

8. Special Notes

• Warranty coverage applies exclusively to watches purchased directly from Rimistyle.

• Some vintage or limited-edition pieces may include modified warranty terms, which will be clearly listed on the product page.

Our Commitment to You

A luxury watch is more than a purchase — it is a lasting symbol of craftsmanship, heritage, and personal expression. The Rimistyle Warranty is designed to protect your investment and reinforce our promise of trust, transparency, and premium customer care.

For assistance or warranty support, please contact us at:
📧 support@rimistyle.com